Shipping & Return Policy
Shipping
Orders are processed and shipped within 2–3 business days of receipt. USPS Ground shipping may take up to 2-8 business days. If your order is time-sensitive, please consider upgrading to USPS Priority Mail (1 to 3 days) or USPS Priority Mail Express (overnight).
We are unable to ship to international addresses at this time.
Lost or Missing Packages
Please carefully check that your shipping address is accurate—including apartment/suite number and/or zip code—prior to placing your order to ensure your shipment is not returned, and to avoid paying additional shipping charges.
When your order is fulfilled, you will receive a USPS tracking number to the email address you provided at check-out. If you did not receive an email, please check your spam/junk folder.
Once marked delivered by USPS, Hazy Dell Press is not responsible for packages lost or stolen at the shipping address you provided. Please be sure you are shipping to a secure location.
For packages lost in transit, or if you experience delays or other difficulties receiving your item, please contact us, and we’d be happy to assist you.
Pre-Order Policy
Note that books purchased for pre-order will not ship immediately. They will ship within 2-3 business days of the publication date listed under product details. Publication dates are subject to change without notice. You may email us to cancel your preorder before it ships. After shipping, our normal return policy applies.
Return Policy
If you are not satisfied with your purchase, you may return it up to 14 days after receipt. Please contact us for return shipping address and details. Be sure to include the original order number and/or first and last name the order was placed under. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded. Refunds typically take two weeks to process.
Sale, discounted, or items otherwise marked “No returns” are not eligible for returns or refund.
Returns apply only to those items purchased on hazydellpress.com. We are unable to provide returns or customer service support for books purchased at another bookseller, online, or retail store.